July 15, 2017 - "quality management standard ISO 9001: 2015"
PFAFF INDUSTRIAL has been certified with quality management standard ISO 9001: 2015
Since July 14, 2017 the quality management system of PFAFF Industriesysteme und Maschinen GmbH is certified in accordance with the international standard ISO 9001: 2015. PFAFF Industriesysteme und Maschinen GmbH with its brands PFAFF and KSL thus proves that the quality criteria, particularly the high customer satisfaction, capacity for innovation and a process-oriented, transparent approach during all phases of a project which have been in place and implemented for years, are important components of the day-to-day work and that they are handled in accordance with the quality standards specified and certified by ISO 9001: 2015.
Says Michael Schauseil, QM-representative of PFAFF Industriesysteme und Maschinen GmbH: „With the certification in accordance with ISO 9001: 2015 we document to the outside world what has been a given for PFAFF Industriesysteme und Maschinen GmbH for a long time: Quality and continuous improvements in the processes are essential elements when it comes to implementing projects. We will only be able to provide the desired added value to our customers, if we apply these guidelines and standards to our work.“
During the certification audits the implementation of the quality policy, the documentation of the procedures and processes as well as the measures taken to ensure continuous process improvement were specifically verified. In addition to the high degree of process standardization when handling projects, TÜV Hessen also rated the customer and quality orientation of all employees as particularly positive.
„Overall, we guarantee transparent and uniform standards by applying the customer- and process-oriented procedures specified in our quality management system; this is an important quality factor in a decentralized corporate structure“, continues Schauseil.
DIN EN ISO 9001: 2015 has become the accepted global standard for quality management. The certification is valid for three years.